You can delete your GoLetsGo account and its data two ways — from inside the app (fastest), or from here if you no longer have the app installed.
Option 1 — In the app (recommended)
- Open GoLetsGo and sign in to your account.
- Go to your profile (tap your avatar / "Edit profile").
- Scroll to the bottom and tap Delete account, below Sign out.
- Confirm. That's it — no waiting for a reply.
Option 2 — Request by email (no app installed)
Email us from the address linked to your account (or tell us your username) and ask us to delete your account:
Email contact@goletsgo.appWe action these requests within a few business days.
What happens when you delete your account
Either way, the same process applies:
- Right away: your account is frozen (you're signed out, and no one can find or contact you as a new match), your avatar and gallery photos are permanently deleted, and any meetups you were hosting or had joined are cancelled — the other people involved are notified automatically.
- For the next 30 days: the account stays frozen but recoverable — if you sign back in during this window, deletion is cancelled and everything is restored as it was.
- After 30 days: your account, profile, friends list, and remaining data are permanently deleted and cannot be recovered.
Paid subscriptions: when you delete your account, an active subscription is automatically set to end at the close of the current billing period — it stays active until then and will not renew. If you restore your account within the 30-day recovery period, the subscription continues as before. See our Refund & Cancellation Policy.
One exception: messages you've sent in chat are not deleted, since a conversation also belongs to the other person in it — the same way a text message you sent someone doesn't disappear from their phone if you delete your number. This is described in full in our Privacy Policy.
Questions
Email contact@goletsgo.app if anything above is unclear.